My email does not look like the preview shown in Jot form, why is that?

  • masterlab
    Asked on October 12, 2017 at 9:30 PM
    Jotform Thread 1272177 Screenshot
    Page URL: https://www.jotform.com/build/22604448356152/settings/emails
  • Kiran Support Team Lead
    Replied on October 13, 2017 at 3:10 AM

    I have checked the email notification on your JotForm and see that it is currently displaying in text mode. Please try adding a new notification to the form which should be displaying the email content in HTML format. You may then delete the old notification from the form.

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • masterlab
    Replied on October 13, 2017 at 11:43 AM
    Thanks!
    Heath Brown
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