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rdiggesAsked on October 13, 2017 at 11:03 AM
Hi there! I keep getting a notification that my email address (rdigges@convene.com) is on your bounce list. That is likely because of our enterprise security settings. I have updated our email security to allow for emails from jotform. Please remove me from your bounce list. Thanks!
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aubreybourkeReplied on October 13, 2017 at 11:51 AM
I have removed rdigges@convene.com from the bounce list. To prevent this from happening please read this guide:
How to Prevent Email Bouncing Related Issues
Note that the solution to permanently fix this issue is either:
1. Whitelist JotForm IP's
Whitelisting JotMails IP Addresses
or 2. Use SMTP