- topresumeprosAsked on November 01, 2017 at 02:24 PM
Form titled "Shopping Cart".
Today, when a customer fills out our Shopping Cart Form, we do not receive an email notification and the customer does not receive the auto responder. We have not changed anything in over 3 weeks. Please helps. We set up our SMTP a month ago. Nothing is going into Spam.
- JotForm SupportaubreybourkeAnswered on November 01, 2017 at 03:30 PM
I checked the mail log and can see that you have submissions today sent out via SMTP to firstname.lastname@example.org
Also you can check your email history yourself:
You can try switching your sender email to the default email@example.com address.
Or you could try the verified sender method: