Not Receiving Notifications or Auto Responders

Hello,

Form titled "Shopping Cart".

Today, when a customer fills out our Shopping Cart Form, we do not receive an email notification and the customer does not receive the auto responder. We have not changed anything in over 3 weeks. Please helps. We set up our SMTP a month ago. Nothing is going into Spam.

Please help!!

I checked the mail log and can see that you have submissions today sent out via SMTP to resumecounselor@topresumepros.com 

Also you can check your email history yourself:

How to View All Your Form Email History

You can try switching your sender email to the default noreply@jotform.com address.

Or you could try the verified sender method:

How to Add a Custom Sender Address to an Email Alert