Square Integration - How to identify what each payment goes with what form?

  • Profile Image
    AVHBoosters
    Asked on November 06, 2017 at 07:50 PM

    I have several forms that are active at the same time with payments being made via the Square integration.  When the payment shows up in Square, there doesn't seem to be an indicator anywhere to designate what each payment was for.  Now, transactions are getting intermixed and I'm not sure what payment goes with what form submission.  

    Is there anyway to setup the form so that information is passed to Square to indicate what each payment is for?  Thanks!

  • Profile Image
    Rose
    Answered on November 07, 2017 at 02:29 AM

    Unfortunately, it is not possible to show an indicator on your square page to indicate that particular payment was proceed with which form. This is because, there is no setting for this feature on the square integration and I'm not sure if this could be possible with some arrangement. 

    On the other hand, if you want to know this information, you can achieve it in several ways. 

    1. Set up a notification email for your form and compare payments on your square and notification settings. 

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    2. You can also check your payments for each form on their submission page. You can compare payments in this way too. 

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If you have more questions, please feel free to ask. We would be pleased to assist you for any issue you may have.