What happens if I exceed my form submission limit?

  • mthebron
    Asked on November 7, 2017 at 1:35 PM

    Hello - 

    It appears I may surpass my form submission limit this month (assuming a month runs from 11/1 to 11/30).

    If I exceed my limit, what happens? 

    Is there a way to raise the limit?


    Thanks,

    Kevin 

  • TREVON
    Replied on November 7, 2017 at 2:53 PM

    Thank you for contacting us. For submissions they are normally reset on the 1st day of every month.

    You can not reset your submission until the 1st day of the month when the limit will automatically reset. To increase submission limit you will need to upgrade you account to the next package level.

    Below is information on how to upgrade your account:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Below is information on form limits:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits