- aporr3Asked on November 09, 2017 at 03:32 PM
The integration works great, but do the files that are submitted and sent to Dropbox still count against the data allotment in JotForm?
This is a re-post of a comment on Upload to Dropbox with JotForm
- JotForm SupportMike_GAnswered on November 09, 2017 at 04:13 PM
I believe you are referring to the Upload Storage limit and the Total Submission Storage limit which are Fixed Limits as explained in this guide — Understanding-Your-Account-Usage-and-Limits
Yes, even if the submissions are also being saved to your Dropbox account, it will still count against your account limit because it is still being stored in your JotForm account. To free some space, you can always delete the submissions in your form — How-to-Delete-Form-Submission-Data. I understand that you are planning on saving your form submissions in your Dropbox account but we still advise that you create a backup of your submissions before deleting it
Deleted submissions are irrecoverable.
Another option that you can do is to automatically delete your form submissions from your JotForm account as you receive it using the Auto Delete Submissions App
Forms added in the app will have its submissions instantly deleted as soon as it is received.
I hope this helps. If you have other questions regarding this, please feel free to contact us again anytime.
- JotForm SupportBJoannaAnswered on November 13, 2017 at 12:59 PM
I have moved your new question to a separate thread and we will provide you an answer there shortly.