Reminder Email: Remove a recipient when they already filled out the form

  • Javier
    Asked on March 15, 2024 at 5:22 PM

    Hello, is there any configuration in Jotform yet for it to know when a form has been filled out for the day already and not to send a notification to the recipients anymore?

  • Princess JotForm Support
    Replied on March 15, 2024 at 5:53 PM

    Hi Javier,

    Thanks for reaching out to Jotform Support. Unfortunately, there's no way for the recipient to not receive the reminder email automatically after they fill out the form. They will receive the notification email unless they are manually removed. With this, I suggest to manually remove the users in the list of the recipients right after they filled out the form. Let me show you how to do that:

    1. In Form Builder, Navigate to Publish tab at the top orange navigation bar.
    2. Select Email on the left menu.
    3. Click on the Schedule a Reminder Email option.Reminder Email: Remove a recipient when they already filled out the form Image 1 Screenshot 30
    4. Hover to a reminder email and click the Pencil icon to edit it.
    5. Navigate to Recipients tab.
    6. Remove a recipient by hovering to the email and clicking the x icon.
    7. Then, click the Update button to save the changes. Reminder Email: Remove a recipient when they already filled out the form Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Give it a try and let us know if there’s anything else we can help you with.