The form gets stuck on 'Please Wait' and nothing sends

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    greentoadbus
    Asked on November 20, 2017 at 08:39 AM

    Hi, I have a form people are trying to use, but unfortunately when they go to send it, the form gets stuck on 'Please Wait' and nothing sends.


    Can you please help?



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    Jan
    Answered on November 20, 2017 at 11:17 AM

    I was able to replicate the issue when I did a test submission to your webpage. Here's a screenshot:

    151119446711-21-krqpe.png

    Please try to re-embed the form using this guide: Adding-Forms-to-Wordpress-org-Version.

    If the issue persists, please re-embed the form again using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: Getting-the-Form-iFrame-Code.

    Hope that helps. Let us know if you need further assistance. Thank you.