- greentoadbusAsked on November 20, 2017 at 08:39 AM
Hi, I have a form people are trying to use, but unfortunately when they go to send it, the form gets stuck on 'Please Wait' and nothing sends.
Can you please help?
- JotForm SupportJanAnswered on November 20, 2017 at 11:17 AM
I was able to replicate the issue when I did a test submission to your webpage. Here's a screenshot:
Please try to re-embed the form using this guide: Adding-Forms-to-Wordpress-org-Version.
If the issue persists, please re-embed the form again using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: Getting-the-Form-iFrame-Code.
Hope that helps. Let us know if you need further assistance. Thank you.