How to send Auto-responder to different users

  • MDSEducation
    Asked on December 1, 2017 at 2:35 PM

    Hello,

    Is there a way to have someone copied onto an autoresponder email? We need an autoresponder message sent to the participant with a code, but with a certain email address blind copied in. Is this something that Jotform has capabilities to do?

    Thank you.

  • TREVON
    Replied on December 1, 2017 at 5:13 PM

    Based on your explanation you need when a user fills a form and submit they will receive an auto-responder. Then you want to have a blind copy of the auto-responder the user has received send to another person.

    If I have explained what you need properly then this is very possible. And the email sent will not be called an Auto-responder but rather a notification.

    The good thing about Jotform is you can even set conditions on when to send the email and specifically to which account.

    Back to your issue this can be done by setting up a Notification and an Auto-responder. The form filler will receive the Auto-responder and the other "User" will receive a notification with details you will have specified same as the Auto-responder.

    Below are details of setting Notification/Auto-responder and guide on setting email conditions.

    https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic