Can companies use their domain name?

deannsco
Asked on December 03, 2017 at 04:47 AM
Can companies use their domain link instead of jotform link when publishing the form on their website?
- domain name
- custom domain
JotForm Support

Jan
Answered on December 03, 2017 at 07:45 AM

You can use a custom domain here in JotForm. Here's a user guide: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform.

Please take note that the form can be embedded on a webpage. For example, you can embed the form to your Contact Us page. The URL that will be used will be the link to your Contact Us page. Here's a guide: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use.

Hope that helps. If you have any questions, please let us know. Thank you.
deannsco
Answered on December 14, 2017 at 02:43 PM

Hello,
I think The instructions were followed from the links you provided, but I dont see a change in the form link yet. Can you kindly check to see what needs to be done so that my domain will show in the form link. Thanks.
Deann Scott
On Sunday, December 3, 2017, 8:45:57 AM GMT-4, JotForm wrote:

New response received A new response has been received: Answered by Jan

You can use a custom domain here in JotForm.Here's a user guide: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform.
Please take note that the form can be embedded on a webpage. For example, youcan embed the form to your Contact Us page. The URL that will be used will bethe link to your Contact Us page. Here's a guide: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use.
Hope that helps. If you have any questions, please let us know. Thankyou.
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JotForm Support

Mike
Answered on December 14, 2017 at 05:07 PM

The custom domains are not placed to the form builder. The links should be manually adjusted.

For example, if the standard link is:

https://form.jotform.com/XXXXXXXXXX

Replace it with:

https://form.mydomain.com/XXXXXXXXXX

* Where the form.mydomain.com is your CNAME mapped domain.

If you need any further assistance, please let us know.