Upload limit: download data and delete submissions

  • Atchley Graphics
    Asked on December 5, 2017 at 4:04 PM

    I received a notification that we have reached our upload limit.  Do you all store data that is uploaded to us that we download?  Once we download a file from our JotForm tool, we shouldnt need it anymore on the JotForm space.  Is there a way to delete them?

    Thank you!

    Derek Atchley

  • aubreybourke
    Replied on December 5, 2017 at 5:24 PM

    In order to delete the uploaded file you need to delete the associated submission

    How to Delete Form Submission Data

    Before you do that you should download your submission data

    How to Download the Submission Files

    Please read both guides carefully. Once you delete your submissions, we wont be able to recover them.