- cafetheoryAsked on December 08, 2017 at 10:09 AM
Hello, I have tried to set this up numerous time and my submission returns a blank page. I have embedded this code onto a Wix webpage per your instructions, the form comes up and operates correctly other than redirecting me to the desired URL.
My form URL is: https://form.jotform.co/73408068062859
My webpage address I am testing this at is: http://bit.ly/2AImBLt
The conditions are set so that if a certain email address is entered, it will redirect them to a URL. This did work before for me awhile ago, but not sure what I am doing differently now.
Please help! Thanks in advance!
This is a re-post of a comment on Change Thank You Page URL Based on a ConditionPage URL:
- JotForm SupportdavidAnswered on December 08, 2017 at 12:55 PM
I cloned your form to test it and the redirect looks to be working in the clone:
If the redirect is not working properly in the embedded form, try using your forms iFrame code to embed the form:
If that does not work, let us know the URL of the page your form is embedded to and we will be happy to have a look.
- MarvihAnswered on December 08, 2017 at 04:46 PM
I cloned @david's form sample and corrected the URL in which it will be redirected.
Please try checking it on the following link https://form.jotform.com/73416199000956
This is the condition of the Thank You page.
Let us know if you need further help.
- MarvihAnswered on December 08, 2017 at 05:21 PM
It seems that it is redirected, but since your website have a very huge "White" area and the iFrame is just a small one, it just shows the area with a White screen.
Note: testing this in "Incognito" for Google Chrome or "New Private Window" for firefox is much better.
Let us know how it goes.