How to allow users to go back to the form use a different payment method?

It's EXTREMELY inconvenient that the form filler can't go back and complete with, say, a different payment method.

It's also ridiculous that this takes a major archaeological dig to reach.

Hi there,

Thank you for reaching out to Jotform Support. Can you share the link of the form you are working on so we can investigate it? Kindly share a screen recording or screenshot as well of the issue, so we can replicate it on our end as well. Depending on what payment gateway you are using, it is possible for users to their debit/credit card for payments, so kindly check this guide.

It is also possible to create a form with multiple payment gateway/methods via iFrame embed widget, so you can have PayPal on the main form, while the iFrame embed widget houses the Stripe integration, so kindly refer to this guide on how to implement it.

Once we hear back from you, we'll have additional information that'll help us better assist you.