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Debbie_BarnettAsked on March 26, 2024 at 2:31 PM
I am unable to connect my form with Square. After I hit connect the circle just spins and nothing happens. I cloned the form to try again and the same thing happened.
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Shane JotForm SupportReplied on March 26, 2024 at 2:45 PM
Hi Debbie,
Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Can you try removing the integration and adding it again?I've cleared your form cache as a precaution. Also, you can clear browser caches or try to connect the payment integration on another browser. If the issue persists, you may take a screenshot of the console report and send it to us. Here's a guide on How to Get a Console Report from Most Common Browsers.
Once we hear back from you, we'll be able to move forward with a solution.