Square Integartion: Stuck on loading

  • Debbie_Barnett
    Asked on March 26, 2024 at 2:31 PM

    I am unable to connect my form with Square. After I hit connect the circle just spins and nothing happens. I cloned the form to try again and the same thing happened.


  • Shane JotForm Support
    Replied on March 26, 2024 at 2:45 PM

    Hi Debbie,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Can you try removing the integration and adding it again?

    Square Integartion: Stuck on loading Image 1 Screenshot 20I've cleared your form cache as a precaution. Also, you can clear browser caches or try to connect the payment integration on another browser. If the issue persists, you may take a screenshot of the console report and send it to us. Here's a guide on How to Get a Console Report from Most Common Browsers.

    Once we hear back from you, we'll be able to move forward with a solution.