The form cannot be submitted. The Submit button is stuck on "Please Wait".

  • Profile Image
    IFRM
    Asked on December 28, 2017 at 02:17 PM

    Whenever someone tries to submit my form from my website it just says "Please Wait" after they click SUBMIT.  It never actually submits it. 


    Thanks

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    BJoanna
    Answered on December 28, 2017 at 03:17 PM

    I tested your embed form and I was able to replicate the same issue. To resolve this issue please re-embed your form with the iFrame code. Inside of this guide, you can find how to get the iFrame code of your form: 

    Getting the Form iFrame Code

    I would also suggest you to disable Highlight Effect on your form so that your user can see the labels of the fields when filling the form. 

    1514491855effect.JPG

    You can disable the Highlight Effect inside of the Form Settings. 

    1514492106effect1.JPG

    Also, add this CSS code to your form:

    .form-line-error {

        background-color: transparent !important;

    }

    How to Inject Custom CSS Codes

    Hope this will help. Let us know if you need further assistance.