Email is not being sent to Gmail address.

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    Asked on January 04, 2018 at 02:58 PM

    We have had at least two emails that have not been sent to our gmail account  Is there an outage?

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    Answered on January 04, 2018 at 05:12 PM

    Apologies for the inconveniences this may have caused to you.

    We have been experiencing some problems with emails sent to Gmail addresses, this was already resolved by our back end team, already queued emails will be sent to you shortly and new emails will be sent without delay. 

    Also, please check your spam/junk folders since the emails may have ended up there, you may check the status of your emails following this guide and remove the addresses from our bounce list if needed, this guide will help you doing so. 

    If you keep experiencing the issue, please let us know.