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christinamweikAsked on January 9, 2018 at 11:07 AM
Good morning,
I am no receiving submission confirmations, I changed my email address as well to see if my email spam was blocking it but neither email address received a submission confirmation. They did both receive an email changed confirmation so they are able to receive emails from Jotform.
Thank you kindly!
Page URL: https://form.jotform.com/80083630684154 -
AdrianReplied on January 9, 2018 at 11:46 AM
I have successfully made a test submission and received a confirmation email.
The recipient of the Notification email is cweik@myteammarketing.com.
This email was on our Unsubscribe list, which might be the cause that you are not receiving the Notification emails.
I have removed that email from our Unsubscribe list.
Please try again and let us know if the issue persists.
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christinamweikReplied on January 9, 2018 at 12:43 PMThank you but I changed the email address to christinamweik@aol.com and it didn’t receive a submission confirmation either. I’ll clear my cache and try again. Thank you so much!
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AdrianReplied on January 9, 2018 at 1:25 PM
Please let us know if the issue was fixed.
Here are two related guides that might help you setting up the Notification and Autoresponder Emails:
Setting up Email Notifications
Setting up an Autoresponder Email