- limmyAsked on January 11, 2018 at 11:49 AM
Hi, I am currently on the free version of Jotforms, and I received my first payment. A second payment was made before I could upgrade my form. If I upgrade now, after I complete the upgrade, will the second payment come through?
- JotForm SupportTREVONAnswered on January 11, 2018 at 01:09 PM
I have checked your form and I see that the second payment was successful. In case you upgrade your account the pending submission will not be completed in case you have any pending submissions.
Below is a guide on how to upgrade your account.
Below is how you can view incomplete submissions: