Still getting emails about upload limits after integrating with OneDrive

  • Dueck
    Asked on April 2, 2024 at 2:40 PM
  • Edwin JotForm Support
    Replied on April 2, 2024 at 2:58 PM

    Hi Marc,

    Thanks for reaching out to Jotform Support. Integrating your forms with OneDrive will allow you to sync your file uploads and form submission PDFs into OneDrive, but that doesn't automatically free up the space in your Jotform account. You'll still need to delete the form submission data to free up the space.

    Once you've confirmed that all your file uploads and form submissions PDFs are in your OneDrive, you can safely delete all the submissions from your form. It's easy. Let me show you how:

    1. In My Forms, click on your form.
    2. Click on Submissions.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 5 Screenshot 194 Screenshot 54 Screenshot 10
    3. Click on the Checkbox in the top left corner of the table to select all the submissions.
    4. Click on Delete on the right.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 6 Screenshot 205 Screenshot 65 Screenshot 21
    5. Click on Move To Trash.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 7 Screenshot 216 Screenshot 76 Screenshot 32
    6. Then, you will need to empty them from the trash. Click on the Three Dots icon for your form.
    7. Click on Trashed Entries.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 8 Screenshot 227 Screenshot 87 Screenshot 43
    8. Click on Select All to select all the submissions.
    9. Click on Delete Forever.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 9 Screenshot 238 Screenshot 98 Screenshot 54
    10. Click on Delete.Will upgrade plan later tonight or tomorrow   Will new submissions come through until then? Image 10 Screenshot 249 Screenshot 109 Screenshot 65

    For more information, check out our guide on How to Delete Form Submission Data.

    Let us know if you have any other questions.