Please let me know how we are out of space

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    GeffryeMuseum
    Asked on January 25, 2018 at 10:17 AM

    We received one more email and now the form has disappeared from the site. Can we remove the submissions that we previously received as we don't need to store them and we don't expect to receive many new forms. 

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    Jan
    Answered on January 25, 2018 at 11:26 AM

    I checked your account and I can see that you currently have 974.03MB upload space. Under the Free plan, the upload space limit is only up to 100MB.

    You can delete the submissions with attachments or uploaded files to clear your storage space. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.

    For more information about the usage, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Hope that helps. If you have any questions, let us know. Thank you.