The "Increase Your Submission Limits Permanently!" doesn't work, Please help! "Get more"

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    stormpill10
    Asked on January 26, 2018 at 11:22 AM

    The "Increase Your Submission Limits Permanently!" doesn't work, Please help!
    It only works on the Twitter one:
    1516983603broken.png

    I've liked and shared on Facebook, Followed on Instagram and Followed on Google + and Youtube, Seems to be some sort of bug, Please pass it on to your engineers and fix this...Thank you

    Help search results with people with the same problem:
    "Get More","Facebook","Instagram","Google","Youtube","Submission Limits",

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    Kevin_G
    Answered on January 26, 2018 at 12:51 PM

    I have tested this on my end and as far as I can see it works, please note that you need to click on the option in order to pop up the required action, if the action is completed from there then the submissions should be added to your account. 

    15169889991.png

    Now, I would recommend you to log out, clear your browser's cache and log back in, try completing any of the tasks and get the console report in case it still does not work, that will help us to know if there is any problematic code causing this. 

    This guide will help you getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    And this guide will help you uploading the image with your next reply, please note that the forum does not accept attachments so following the guide is required: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.