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steve12083Asked on February 2, 2018 at 8:50 AM
I keep getting notifications that my email is on the bounceback list and don't understand why. The email is steve.preston@phila.gov
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SabbirReplied on February 2, 2018 at 9:16 AM
I have checked and the email address in our bounce list.
steve.preston@phila.gov is IN the bounce list
Reason(s) : smtp; 550 5.7.606 Access denied, banned sending IPHowever, I have removed the email address from our bounce list.
Please follow these links to know how you can avoid any further email bouncing and get rid off it if this occurs again.
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Let us know if you have any further query.