Card Forms: Fill in the blank is too short and cut off what's written

  • Courtney4ptl
    Asked on April 14, 2024 at 6:54 PM

    Hi, I need the fill in the blank lines longer. When I use the mobile version, the people can't see what they wrote because after they are done writing it it only shows up a portion of it.


    It's on my form called Experiment. it's on the item Fill in the blank that says "The below is going to be..."


    thanks.

  • Sonnyfer JotForm Support
    Replied on April 14, 2024 at 10:26 PM

    Hi Christopher,

    Thanks for reaching out to JotForm Support. I'm sorry you're having trouble with the Fill in the Blanks field on the mobile version. I cloned your form and was able to replicate the issue. Check out my screenshot below to see my results:

    Card Forms: Fill in the blank is too short and cut off whats written Image 1 Screenshot 20

    Unfortunately, it's not possible to inject Custom CSS to Cards Layout so I'm afraid the size of the fil in the blanks can be expanded. I created a ticket and escalated this to our Developer team to see if it can be fixed from the backend. Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    Meantime, you may consider changing your Form Layout into Classic so that we can inject some custom CSS Codes to expand the width of the fill in the blanks field on mobile.

    Thanks for your patience and understanding, we appreciate it.

  • Sercan JotForm Developer
    Replied on April 24, 2024 at 7:41 AM

    Hi Christopher,

    Sorry for the inconvenience. We calculate the width of the inputs here according to the content written in it. There was an issue on calculation and it was resolved. I would like to remind you that the inputs here can be as wide as the width of the form at most.

    If you need further assistance, please let us know.

    Thanks for your patience and understanding.

    Best,

 
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