The Edit and Settings page of the form have disappeared.

  • ADAQueensland
    Asked on April 15, 2024 at 8:05 PM

    Hi there,

    The Edit and Settings page for this form have disappeared for all users.

    https://www.jotform.com/build/232538185104857

    It's been fine for months, and the front end is still working fine, but the backend Edit area is completely missing.

    Jotform Thread 13917441 Screenshot
  • Waqas JotForm Support
    Replied on April 16, 2024 at 2:02 AM

    Hi ADAQueensland,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with this. I checked your form on my end and it appears that everything is working properly. I've gone ahead and cleared your form caches as an additional aid. We have a Revision History feature that lets you revert your form back to an older version. Let me show you how to use it:

    1. At the top of the Form Builder page, click on the Timestamp under the title of the Form to open the Revision History.
    2. Choose the version you want to restore the form to in the menu on the right side of the page.
    3. Now, just click on Revert next to the version you want to revert it to. That’s it.

    The Edit and Settings page of the form have disappeared Screenshot 20

    Give it a try and let us know if you need any help.

 
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