Calculation widget field showing on PDF

  • mduggins01
    Asked on February 21, 2018 at 11:15 AM

    I added the calculation widget so it would automatically fill in the email address field based on the user selection. Now the calculation widget field appears on the PDF. I have it set as hidden and have removed it from the email template settings, yet it remains. Another issue is that when either party clicks on "edit submission" the calculation field and the email address field re-appear, even though they are hidden.

    Jotform Thread 1391841 Screenshot
  • Kevin Support Team Lead
    Replied on February 21, 2018 at 12:28 PM

    The PDF report has different settings than the email template, you may uncheck the field on the submissions page in order to exclude it from the PDF report. 

    Please go to the submissions page and click on the more settings option to find and uncheck the field:

    07 05 2014 blz0uzkuhn Screenshot 10

    You may also customize the PDF report in order to remove the field: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report 

    Now, the hidden fields will be shown for the form's owner, so if you're using the edit link and logged into your JotForm account then the hidden fields will be shown, this does not happen with the users. The fields will be shown for you in case you need to change something on it, basically it's just for admin access. I would recommend you to test the edit link using a different browser or incognito mode.

    I hope this helps.