Can I send bulk emails to form respondents?

  • ntrctaxes2
    Asked on April 16, 2024 at 1:56 PM

    Can you help me send emails to different people at once?


    Can jotform do that?

  • Gian JotForm Support
    Replied on April 16, 2024 at 2:39 PM

    Hi ntrctaxes2,

    Thanks for reaching out to Jotform Support. If you're trying to send a bulk email to your form respondents, unfortunately, there's no option for that. However, you can add the Send Email button to your submission table and use it to send emails to your respondents. Let me show you how:

    1. In the submission table, click on the Add button.An arrow pointing to the Add column heading in Jotfrm Tables Screenshot 10 Screenshot 10
    2. In the Add a New Column window, choose Buttons at the top.A highlight on the Buttons tab in Jotform Tables' Add a New Column pop up window Screenshot 21 Screenshot 21
    3. Select Send Email from the options, then click on Next.Arrows pointing to Send Email and Next in Jotform Tables' Add a New Column pop up window Screenshot 32 Screenshot 32
    4. Enter your desired column name, then click on Next.Arrows pointing to the Column Name field and Next button in Jotform Tables' Send Email pop up window Screenshot 43 Screenshot 43
    5. Create or select the email template to use.Options to create or select an email template in Jotform Tables' Send Email action button Screenshot 54 Screenshot 54
    6. Click on the Create Column button.An arrow pointing to the Create Column button in Jotform Tables' Send Email setup Screenshot 65 Screenshot 65

    You should now be able to send the entry’s email by clicking on its Send Email button:

    A highlight to the Send Email column in Jotform Tables Screenshot 76 Screenshot 76

    Check out this guide for more information about this feature.

    If that is not exactly the issue, can you explain a bit more about it, so I can get a better idea of what's happening?

    Let us know if there's anything else we can help.

 
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