Different way to log in my account

Hola buen dia, acabo de adquirir un plan anual silver del cual tengo vinculado el ingreso con una cuenta de fb que quiero borrar porque perdi el acceso de mi cuenta de gmail. Como puedo cambiar de cuenta para poder ingresar de otra manera?

Hi elgrulloalex,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, you can change your account's username. That way, you can log in using your username if that's what you want to do. Changing your Account Username is easy. I'll walk you through it:

• Go to your My Forms page and hover your cursor on the Profile Avatar icon.
• In the menu pops up, click on Settings.

• In the Settings menu, click on Account on the left side of the screen.
• Then, click on the Edit button on the right side of the Username.
• Enter your new username, click on Save, and you're done.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

If you don't have access to your email address anymore and want to update your email address. Check out our guide on how to change your account email address.

Reach out again if you have any other questions.