When registering to Jotform, you only need to provide your email address. Jotform will automatically create a username for you. To change your username, follow the steps below.
Notes
- This guide is for Starter (Free) accounts only.
- For paid plans, changing your username may require additional steps depending on your payment method — you can send a request to change your username here.
- Changing your username invalidates all custom form URLs with your old username.
Here’s how to change your username:
- Open Account Profile.
- Next, click on Edit at the right end of the Username row.
- Enter your new username then click on Save.

The change is saved if the username is available. Otherwise, a “Username is not available” message will appear.
Send Comment:
15 Comments:
How can I change name on my account
I want to change name to Ejiofor chukwunenye Emmanuel
You'd think that simple functions would be made more accessible, not less, once you become a paying customer.... :/
Not able to change my username can u please change for me
please change username for paid account to padragna@farmersagent.com
I want to change the account name to CmartinB. Is that possible? I've updated the email and all else. Please review the prior question to best understand why I am asking.; Thanks much!
sent two messages to support within a 12 hour period and have not heard back yet
Hello - I tried that and a link popped up for me to send in the request via this platform. I'll try it again.
I'm trying to change my username during this week and I just don't receive an answer from the support team.
Please, reply to my requests as I need to change this ASAP!
Thank you it worked
I wasn't able to change my username that way. I've already send 7 messages to the support to change it for me, but nothing has happened :(
thank you very much
I'm trying to Change my Username from e171737 to MohawkClaims. The System is making me email you guys to change it. This is needing to be done, so we can get the Claims Department subscribed to a paid account. Any help is appreciated. Thank you.
Very Respectfully,
Mohawk Claims
I want to change my Name from "Liane Asgeirsson" to "Master of Medical Education". Thanks.
Please revert .... Need to change the username urgently