How to Change Your Username

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When registering to Jotform, you only need to provide your email address. Jotform will automatically create a username for you. To change your username, follow the steps below.


  • This guide is for Starter (Free) accounts only.
  • For paid plans, changing your username may require additional steps depending on your payment method — you can send a request to change your username here.
  • Changing your username invalidates all custom form URLs with your old username.

Here’s how to change your username:

  1. Open Account Profile.
  2. Next, click on Edit at the right end of the Username row.
  3. Enter your new username then click on Save.
Jotform Profile Page - Edit Username

The change is saved if the username is available. Otherwise, a “Username is not available” message will appear.

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