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SeanAsked on February 23, 2018 at 5:52 PM
For some reason jot forum has switched form sending individual messages from each inquiry to sending multiple message in one email. How do I fix that?
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Kevin Support Team LeadReplied on February 23, 2018 at 9:24 PM
Apologies for the inconveniences this have caused to you.
I have checked your form and it seems to be correctly configured, you have only one notification and one email auto-responder.
I have submitted your form, please check if you received multiple notifications from my submission.
I think the user may be submitting the form multiple times as well, you may control this with unique submissions, please check the methods listed below:
https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
I hope this helps.