Almost reach the Upload Space Limit.

  • zachwilkins
    Asked on April 18, 2024 at 11:46 AM

    I've been getting notifications that my upload space is almost out. I've deleted a bunch of stuff and it doesn't change my upload space.

    How can I tell what is taking it up and how to free up space?

  • Silvano JotForm Support
    Replied on April 18, 2024 at 12:06 PM

    Hi Zach,

    Thanks for reaching out to Jotform Support. I can see that this is very stressful. Rest assured, I’m here to help. I checked your account and can see here that you currently used 7.87 GB upload space out of 10 GB limit for Bronze Plan. You can increase your limit by upgrading your plan or you may release some space by deleting submissions with uploaded files and purging it. It's easy, let me show you how:

    • In your Submissions Table, select any or all of your submission entries, click on Delete, then choose Move to Trash. Almost reach the Upload Space Limit Screenshot 30

    1656624957 62be173d0e0bf Screenshot 1 Screenshot 21 Screenshot 41 Screenshot 41 Screenshot 41To permanently delete the trashed entries and clear up your Upload Storage, do the following:

    • Under the Submissions Table, click on the Three Vertical Dots icon and select Trashed Entries.
    • In the Trashed Entries panel, select all entries and click on Delete Forever, then choose Delete.1656625032 62be17885d7a0 Screenshot 2 Screenshot 32 Screenshot 52 Screenshot 52 Screenshot 52Form Overquota: Exceeded Upload Space Limit Image 2 Screenshot 63 Screenshot 63 Screenshot 63Exceeded Upload Space Limit Screenshot 74 Screenshot 74 Almost reach the Upload Space Limit Screenshot 85

    We also have a guide on How to Delete Form Submission Data that you can check for more details. Also, please keep in mind to Download the Submitted Entries before deleting them because once they are purged, there is no way to recover them.

    Give it a try and let us know if you need any help.

 
Your Answer