We no longer need to use jot form and wish to cancel our subscription

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    tensegritytraining
    Asked on March 09, 2018 at 04:05 AM
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    batuhan
    Answered on March 09, 2018 at 07:31 AM

    You may downgrade your account by following a few simply steps;

    1. Login to JotForm account and click to your avatar.

    2. Go to my account page.

    1519816423Screen Shot 2018-02-28 at 13.5

    3. Go to billing/upgrade page.

    4. Downgrade to plan that you desire.

    1519816512Screen Shot 2018-02-28 at 14.0

    Important: If your subscription is directly paid via Paypal, you might need to directly cancel it in your Paypal account. Here's our How Can I Cancel My PayPal Subscription guide that you can follow.

    Note: Please also check How to Cancel a Subscription and downgrade back to free guide for more detailed information about downgrading process.

    Thank you for contacting. If you need further assistance, please let us know.