Anonymous messaging to the users

  • Profile Image
    tahlsr
    Asked on March 12, 2018 at 04:27 PM

    Hi,

    We wanted to do an anonymous employee survey.  Does Jotform have a way to anonymously message respondents? I don't think so but figured I'd ask since I love your product so much.

    i.e. imagine we do an anonymous survey and then our admins have a follow-up question. Is there anyway to anonymously start and have a dialogue with whomever submitted that question?

  • Profile Image
    Adrian
    Answered on March 12, 2018 at 05:40 PM

    It is not possible to anonymously message the responders.

    You can set up your form to send Autoresponder emails and choose between noreply@jotform.com or noreply@formresponse.com as the sender.
    Complete Guide: Setting up an Autoresponder Email


    You can also set up your own SMTP if you want to send emails from a custom email.
    Complete Guide: How to Setup SMTP for a Form