Cannot open to the form I created

  • gsanita06
    Asked on April 22, 2024 at 3:27 PM

    I am unable to open saved form from Jolt please help me . I filled up 90% of the form Goonj fellowship and saved but did not submit.


    All energy gone waste.


    I already sort issue tommorrow so that fill the form. Please 22 nd last date for submisson.

  • Ronald JotForm Support
    Replied on April 22, 2024 at 3:33 PM

    Hello gsanita06,

    Thanks for reaching out to Jotform Support. I checked your account and found that you currently have no form in it. Do you have the link to the form you created so I can check it in case you created it using another account?

    Once we hear back from you, we'll be able to move forward with a solution.

  • Ronald JotForm Support
    Replied on April 22, 2024 at 3:40 PM

    Hello gsanita06,

    Thanks for reaching out to Jotform Support. I see that you have updated your question. Unfortunately, you need to contact the form owner for help with your submission if they have enabled a save feature on their form. However, if they didn't enable the Save and Continue later feature then they cannot help you recovered your answers anymore.

    Reach out again if there’s anything else we can do for you.

  • gsanita06
    Replied on April 22, 2024 at 3:45 PM
    Please find the form link attached.
    https://www.jotform.com/draft/018efb69b6e5774bb85e89ba3511372e45ab
    Regards
    Anitas
    ...
  • Eiron_O JotForm Support
    Replied on April 22, 2024 at 3:57 PM

    Hello gsanita06,

    Thanks for getting back to us. I see that the link is still valid. Please make sure you're logged in to your Jotform account so you can access the saved draft. Once you're logged in, try opening the link, and submit the form. If you're unable to open the link, you can send us a screenshot of what you see on your end, so we can better understand what's happening.

    Let us know if you need any more help.

  • gsanita06
    Replied on April 22, 2024 at 10:50 PM
    Hi,
    ld
    The opened the link it show Submission last day is ended. All my energy has
    been wasted i could not upload the video due to technical issues.
    I am late.. Sad.
    Regards
    Anita S
    ...
  • Waqas JotForm Support
    Replied on April 22, 2024 at 11:37 PM

    Hi Anita,

    Thanks for getting back to us. I'm sorry you're having difficulties with this. It appears that form is disabled by the owner. Can you try to contact the form's owner? They can share the URL of their form again so you can submit it.

    Let us know if there's anything else we can help you with.

 
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