Please cancel my subscription.

Hi please cancel my next subscription because i forgot to cancel it!

thank you!

Aurel.

You may cancel your subscription by following a few simple steps;

1. Login to JotForm account and click to your avatar.

2. Go to my account page.

3. Go to billing/upgrade page.

4. Downgrade to free plan, which will take action in next monthly cylce.

After cancelation, you will get notification like this:

Important: If your subscription is directly paid via Paypal, you might need to directly cancel it in your Paypal account. Here's our How Can I Cancel My PayPal Subscription guide that you can follow.

Note: Please also check How to Cancel a Subscription and downgrade back to free guide for more detailed information about downgrading process.

Thank you for contacting. If you need further assistance, please let us know.

I did that but payment was made through paypal automatically because my next subscription starting tomorrow!

I did check your account and found that you have already cancel your silver monthly subscription plan. I am sending a request to our billing team to process the refund for your last subscription payment. Please allow 7-10 days for the amount to reflect in your account. 

Please note that your account is now downgraded to free plan.

Thank you,

for the moment i don't need my forms and it will be fine to be free!

Thank you!

Aurel.