How to Check Account Usage and Limits?

  • mlgilly24
    Asked on April 23, 2024 at 11:46 AM

    Hello,


    How do I find the number of monthly submissions that I have thus far in the month?

    Does the submission number begin again at 0 on the first of the month?


    Thank you.

  • Kyle JotForm Support
    Replied on April 23, 2024 at 11:58 AM

    Hi Morgan,

    Thanks for reaching out to Jotform Support. Yes, your submission count resets to 0 every 1st of the month. Viewing your reset date and current usage is easy. Let me show you how:

    • On the My Forms page, click on your Avatar in the upper-right corner.
    • Click on Settings. How to Check Account Usage and Limits? Image 1 Screenshot 70
    • On the left menu, select Usage. How to Check Account Usage and Limits? Image 2 Screenshot 81

    You can then view your reset date and current usage on that page. You can also get to that page by going here. If you want to increase your limits, you can upgrade your account. Let me walk you through it:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    How to Check Account Usage and Limits? Image 3 Screenshot 92

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    How to Check Account Usage and Limits? Image 4 Screenshot 103

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    How to Check Account Usage and Limits? Image 5 Screenshot 114

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    How to Check Account Usage and Limits? Image 6 Screenshot 125

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.

 
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