My Form Keeps Saying I can't submit because the form has errors

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    ghespta
    Asked on March 19, 2018 at 08:13 PM

    I have checked and double checked.  Deleted sections and re-written them from Scratch, but my form keeps saying there are errors, but it won't tell me what they are?? HELP!  Its a very simple form.  

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    Kevin_G
    Answered on March 19, 2018 at 10:49 PM

    I have checked the last form you have edited and I can see the form does not allow to submit when the submit button is clicked; however, checking the form on the builder I can see that you have hidden the page break buttons and you have a payment field with a selected product, since it ends up with a total it will ask for the payment information. 

    Here are some screenshots: 

    1. 

    1521514038screenshot_02.png

    2.

    1521514061screenshot_03.png

    3. 

    1521514077screenshot_04.png

    You will need to show the page break buttons in order to allow the user to move to the last field and complete the submission. 

    If you're referring to a different error and/or form, please provide us some screenshots about the error as well as the form URL.

    This forum will not allow attached images via email responses, please follow this guide instead: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    This guide will help you getting your form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    We will wait for your response. 

  • Profile Image
    ghespta
    Answered on March 20, 2018 at 08:29 AM

    THANK YOU THANK YOU THANK YOU!!!!  I could not figure this out!   It was the auto-prepopulate of the credit card ticket option!   You have redeemed my faith in JotForm!!!  Thank you so much!!!  

  • Profile Image
    Kevin_G
    Answered on March 20, 2018 at 09:37 AM

    I'm glad to know this helped. 

    Please let  us know if you need further assistance, we will be happy to help you. 

    Thanks.