My Form Keeps Saying I can't submit because the form has errors

  • ghespta
    Asked on March 19, 2018 at 8:13 PM

    I have checked and double checked.  Deleted sections and re-written them from Scratch, but my form keeps saying there are errors, but it won't tell me what they are?? HELP!  Its a very simple form.  

  • Kevin Support Team Lead
    Replied on March 19, 2018 at 10:49 PM

    I have checked the last form you have edited and I can see the form does not allow to submit when the submit button is clicked; however, checking the form on the builder I can see that you have hidden the page break buttons and you have a payment field with a selected product, since it ends up with a total it will ask for the payment information. 

    Here are some screenshots: 

    1. 

    1521514038screenshot 02 Screenshot 10

    2.

    1521514061screenshot 03 Screenshot 21

    3. 

    1521514077screenshot 04 Screenshot 32

    You will need to show the page break buttons in order to allow the user to move to the last field and complete the submission. 

    If you're referring to a different error and/or form, please provide us some screenshots about the error as well as the form URL.

    This forum will not allow attached images via email responses, please follow this guide instead: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    This guide will help you getting your form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    We will wait for your response. 

  • ghespta
    Replied on March 20, 2018 at 8:29 AM

    THANK YOU THANK YOU THANK YOU!!!!  I could not figure this out!   It was the auto-prepopulate of the credit card ticket option!   You have redeemed my faith in JotForm!!!  Thank you so much!!!  

  • Kevin Support Team Lead
    Replied on March 20, 2018 at 9:37 AM

    I'm glad to know this helped. 

    Please let  us know if you need further assistance, we will be happy to help you. 

    Thanks.