Why is the form not sent with the text?

  • suporteapp
    Asked on March 26, 2018 at 12:54 PM

    Boa tarde.

    Gostaria de saber como posso fazer para que o formulário seja enviado junto com o texto.

    Estou enviando, mas quando visualizo só aparece o texto e o formulário não vai junto.

    Grato,

    Florisvaldo Pinto



  • Jan
    Replied on March 26, 2018 at 2:03 PM

    Sorry for the confusion.

    The Text field will not appear in the email alerts by default. You need to manually type it into the email content. Here's a guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders.

    If you want, you can enable the "PDF attachment" option in the Advanced tab so that a PDF report will be attached to the email alert.

    151670160901 23 j1qrs Screenshot 10

    After that, please go to the Submissions page and enable the "Show Headers and Texts" option. Here's a guide: How-to-Show-Headers-and-Text-in-the-PDF.

    Hope that helps. Thank you.