Why is the form not sent with the text?

  • Profile Image
    suporteapp
    Asked on March 26, 2018 at 12:54 PM

    Boa tarde.

    Gostaria de saber como posso fazer para que o formulário seja enviado junto com o texto.

    Estou enviando, mas quando visualizo só aparece o texto e o formulário não vai junto.

    Grato,

    Florisvaldo Pinto



  • Profile Image
    Jan
    Answered on March 26, 2018 at 02:03 PM

    Sorry for the confusion.

    The Text field will not appear in the email alerts by default. You need to manually type it into the email content. Here's a guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders.

    If you want, you can enable the "PDF attachment" option in the Advanced tab so that a PDF report will be attached to the email alert.

    151670160901-23-j1qrs.png

    After that, please go to the Submissions page and enable the "Show Headers and Texts" option. Here's a guide: How-to-Show-Headers-and-Text-in-the-PDF.

    Hope that helps. Thank you.