Does the URL of a form change when transferrred to other account?

  • knight_tara
    Asked on April 28, 2024 at 4:08 PM

    If i have you move a form to another user ( parent volunteer who set up a form for a school) does the URL change since we've given this info out for payment?

  • Jerlan JotForm Support
    Replied on April 28, 2024 at 5:19 PM

    Hi Tara,

    Thanks for reaching out to Jotform Support. Yes, the form retains the same URL link even if it gets moved. But if you're using custom URLs on your forms and they get transferred to another account, the old custom URL where the username of the previous account is added will not work anymore. The form will automatically use the username of the new account where it was transferred for its custom URL. If you are ready to move your form, just reply to this thread and provide the details below:

    •  List the URL of your forms to transfer.
    • Provide the username or email address of the account where you want to transfer your forms and data.

    Let us know if you have any other questions.

 
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