Form over quota error

  • tsda
    Asked on April 30, 2024 at 2:40 AM

    Hello.

    I already Clear submission form / all record data / trash but upload space still limit

    how to reset it ?

    Jotform Thread 14390311 Screenshot
  • Raymond JotForm Support
    Replied on April 30, 2024 at 4:00 AM

    Hi tsda,

    Thanks for reaching out to Jotform support. I checked your account and see that your upload usage is now below your limits.

    Form over quota error Image 1 Screenshot 30

    I've also cleared your form's cache and see that your form is now in good standing status.

    Form over quota error Image 2 Screenshot 41

    In the future, consider clearing your form's cache to clear the error after deleting submissions or upgrading your account to increase your limits immediately.

    Reach out again if you need any help.

 
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