Inbox: Why I'm not able to view submitted audio files?

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    Asked on April 11, 2018 at 10:35 PM

    Hey :)

    Just wanted to ask a quick question.

    I've been trying to check submitted entries and when I try to listen to the submitted audio files, the screen looks like the attached file.

    Is there some kind of app or program I have to install beforehand?

    Thanks :)

  • Profile Image
    Answered on April 12, 2018 at 02:15 AM

    I'm not sure where did you check your submission when you saw that, but you should be able to view your submissions normally, by following:

    Your audio files are viewable there:

    1523513663Screen Shot 2018-04-12 at 8.11

    If you're still experiencing this problem please let us know.

    Thank you!

  • Profile Image
    Answered on April 12, 2018 at 06:35 AM

    If you replied to this thread, it seems your answer did not reach us. Could you send your answer via this thread if you have any further problems?

    Also; if you have any other questions or problems, feel free to contact us anytime. Thank you for your understanding.