What is the 10 payment submission monthly limit?

Il est inclus 10 soumissions avec paiement mensuel. De quoi s’agit t’il ?

Hi Stéphane,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. If you create a form with one of our payment element integrations, and users submit it successfully with a payment, it will be counted as a valid payment. With our starter plan, you can receive 10 payment submissions per month. If you exceed this limit, you can upgrade your account to increase limits.

We also have a guide about Understanding Your Account Usage and Limits that you can check out.

Reach out again if you have any other questions.