How can I eliminate function codes from my form template?

  • Wade_Bridgette
    Asked on May 3, 2024 at 2:04 PM

    Please advise me why function codes are proceeding my form that I have included in this message?

  • Manilene JotForm Support
    Replied on May 3, 2024 at 2:48 PM

    Hi Bridgette,

    Thanks for reaching out to Jotform Support. I apologize, but I'm not entirely clear on what specific assistance you're requesting. Can you explain a bit more about the issue, so I can get a better idea of what's happening? It would be better if you can take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Wade_Bridgette
    Replied on May 3, 2024 at 2:57 PM

    How can I eliminate function codes from my form template? Image 1 Screenshot 20

    Hello and thank you for your prompt response. I was able to remove the signature and email feature I had added to the form. I thought this was causing my view of the form to reveal the function codes of my add ins. It also had added the mobile widget, which was not intended for this form. The bottom line is that I would like to start having my team use this form immediately, but it is saying that I must open it in Acrobat Reader to submit it. Please let me know if this is the case to have my IT team download it if possible.


    Thank you.


    Bridgette Wade

    (714) 521-8899 Ext 1219

  • Manilene JotForm Support
    Replied on May 3, 2024 at 3:12 PM

    Hi Bridgette,

    Thanks for getting back to us. Unfortunately, your screenshot didn't come thorugh. Are you asking about the yellow banner displayed at the top of the form? If that's the case, the yellow banner is generated by the browser's PDF viewer and isn't a part of the fillable PDF form itself.

    A fillable PDF form contains real form fields, but only certain PDF editors are compatible with this format. When you view it in Adobe Acrobat, a PDF editor that supports fillable forms, you won't see any banner.

    Reach out again if you have any other questions.

  • Wade_Bridgette
    Replied on May 3, 2024 at 3:20 PM

    Hi Manilene,


    Thank you for reaching out to me, while yes I did have the question about Acrobat Reader. Thank you for your answer. What I am referring to, I have just copied the contents of the form that I am viewing. I hope it will reveal what I see on my end for you to advise me of how I remove so my team has a clean form to complete?

    Weekly Recruiting Activity Report
    • (function () { //hide wrapper var m_responsive = $$('.mobile_responsive')[0]; m_responsive.up('li').setStyle({ display: 'none' }); })();
    • Date*
    • Month
    • Day
    • Year
    • Pick a Date Screenshot 10Date Picker Icon
    • Name*
    • First Name
    • Last Name
    • Number of Recruiting Dials*
    • How many applicant/candidate calls did you make this week?
    • Number of Phone/In Person Interviews*
    • The number of interviews you completed this week.
    • Number of Hiring Manager Interviews Conducted*
    • Example: 2
    • Number of Offers Extended*
    • The number of offers you've extended this week.
    • This Weeks Accomplishments: *

    • Next Week's Goals*

    • Recruiting Outreach*
    • Diversity efforts, career fairs, speaking engagements, community service
    • Assigned Recruiting Projects: Status Updates

    • Roadblocks & Key Decisions
    • Challenges | What's holding you up....
    • Rate Your Recruiting Week!
    • 5 Excellent - 1 I need to up my game!
    • Email
    • example@example.com
    • Signature

    • Powered by Jotform Sign
    • Clear
    • Save
    • Continue


  • Arslan JotForm Support
    Replied on May 3, 2024 at 4:11 PM

    Hi Bridgette,

    Thanks for getting back to us. Are you facing this issue on Fillable PDF or Form Preview? The screenshot you attached didn't come through. Can you send it again? This guide will show you how to do that. Can you change Access Setting of the form to Public, so we can clone the form and try to replicate the issue? Let me show you how you can change Access Setting:

    • Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Publish.
    • Click on Private Form, on the side of Share With Link, and set it to Public Form.

    How can I eliminate function codes from my form template? Image 1 Screenshot 20

    Once we hear back from you, we'll be able to move forward with it.

  • Wade_Bridgette
    Replied on May 3, 2024 at 4:36 PM

    Hi Arslan,

    Please see the copy and paste of the form and the issue is at the top of the form (not the note about Acrobat Reader). The highlighted in blue is what I need to remove from the Preview window on your site?


    Weekly Recruiting Activity Report

    • (function () { //hide wrapper var m_responsive = $$('.mobile_responsive')[0]; m_responsive.up('li').setStyle({ display: 'none' }); })();
    • Date*
    • Month
    • Day
    • Year
    • Pick a Date Screenshot 10 Screenshot 10Date Picker Icon
    • Name*
    • First Name
    • Last Name
    • Number of Recruiting Dials*
    • How many applicant/candidate calls did you make this week?
    • Number of Phone/In Person Interviews*
    • The number of interviews you completed this week.
    • Number of Hiring Manager Interviews Conducted*
    • Example: 2
    • Number of Offers Extended*
    • The number of offers you've extended this week.
    • This Weeks Accomplishments: *

    • Next Week's Goals*

    • Recruiting Outreach*
    • Diversity efforts, career fairs, speaking engagements, community service
    • Assigned Recruiting Projects: Status Updates

    • Roadblocks & Key Decisions
    • Challenges | What's holding you up....
    • Rate Your Recruiting Week!
    • 5 Excellent - 1 I need to up my game!
    • Email
    • example@example.com
    • Signature

    • Powered by Jotform Sign
    • Clear
    • Save
    • Continue


  • Wilson JotForm Support
    Replied on May 3, 2024 at 5:43 PM

    Hi Bridgette,

    Thanks for getting back to us. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly, and we don't see the highlighted in blue that you want to remove. Check out the screenshot below to see my results:

    How can I eliminate function codes from my form template? Image 1 Screenshot 20
    Can you share us the video on how did you got the screenshot you have provided please so that we can further investigate it for you? Also, you can do a screen record via Loom.

    Once we hear back from you, we'll be able to help you with this.


  • Wade_Bridgette
    Replied on May 3, 2024 at 6:23 PM

    Hi Wilson,

    You are the fourth support rep that has not been able to see what I have sent to the last support tech rep. At this point I had to recreate the form from scratch and I have done so. I will keep the account for future use of maybe templates that I can use.


    Thank you,


    Bridgette Wade

    Recruiting Manager

    99 Ranch Market (40 years of Excellence in the Asian market experience)



  • angela683huey
    Replied on May 4, 2024 at 12:52 AM

    All the info present here is very great for me. I hope the community is working like this in the future.


    Best Regard,
    Angela Huey
    dollartreecompass

 
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