-
Kaur_RajvinderAsked on May 6, 2024 at 2:29 AM
Hi
I have created a Jot Form and tested it by submitting some raw data. However when I receive it, it does not show all the fields.
Could you please advise what is the reason for that?
Please see attached. There is another dropdown field by the name of 'Job Title' which was selected at the time of submission and when I received the submitted form, this field is missing.
Regards
Nikki
-
Hilary JotForm SupportReplied on May 6, 2024 at 2:55 AM
Hi Nikki,
Thanks for reaching out to Jotform Support. You can edit the email content in Form Builder. Let me show you how:
- In Form Builder, go to Settings at the top navigation bar.
- Choose Emails at the left panel.
- Click on Pencil icon to edit the email content.
- Select Form Fields button.
- Add Job Title field in the email content.
- Click on Save button.
Give it a try and let us know if you need any other help.
-
Kaur_RajvinderReplied on May 9, 2024 at 2:40 AMHi
Thank you for your response. I need further assistance. Could you advise
following:
The layout of the form that I create is different whereas when it is
submitted and received, its layout is different with no logo. Please see
here:
This is the original form
https://form.jotform.com/241267623550050
The form I get after submission
We need the exact same layout and logo on top in submitted form.
Thanks
*Regards,*
*Nikki Kaur*
IT Support Analyst
*nikki@sustainablesalons.org <nikki>*
+61 0450 810 229
Sustainable Salons
We’re stepping into the future with our new brand! Read more here.
<https:>
Website <https: /> | Facebook
<https:> | Instagram
<https: /> | LinkedIn
<https: />
AU 1300 475 679 | NZ 0800 437 204
</https:></https:></nikki>... -
Hilary JotForm SupportReplied on May 9, 2024 at 3:06 AM
Hi Nikki,
Thanks for getting back to us. Unforunately, we are not able to see the image that you've attached. Can you try again? This guide will show you how to do that.
Once we hear back from you, we'll be able to move forward with a solution.
-
Kaur_RajvinderReplied on May 9, 2024 at 8:18 AM
Hi
Thank you for your response. I need further assistance. Could you advise
following:
The layout of the form that I create is different whereas when it is
submitted and received, its layout is different with no logo. Please see
here:
This is the original form
https://form.jotform.com/241267623550050
This is Submitted Form I receive.
We need original form and after submission should look same with logo and layout. Thanks
-
Haseeb JotForm SupportReplied on May 9, 2024 at 8:48 AM
Hi Rajvinder,
Thanks for reaching out to Jotform Support. These are not the filled forms that you receive via email, but are they are in actual and email that contains the data from the filled form fields. You can try attaching your submissions as a PDF with this notification email, and can design that PDF to make it look like a form. Attaching your submissions as PDF files to your Notification Emails is easy. Let me walk you through it:
- In Form Builder, in the orange navigation bar, click on the Settings tab in the orange navigation bar at the top of the page.
- In the menu on the left side of the page, click on Emails.
- Hover your mouse over the Notification Email element and click on the Pencil icon.
- Under the Advanced tab, toggle Attach PDF to the On position, and select the PDF file you created.
- Now, scroll down, click on Save, and you're done.
Here is a guide you can check on : how to Edit the attached PDF
Give it a try and let us know if you need any more help.
-
Kaur_RajvinderReplied on May 9, 2024 at 9:43 AM
Thanks for your response. Also, Is it possible to see hidden fields in Submitted(received) form. Please check my form
https://form.jotform.com/241267623550050
I have added 'Job Title' which is a drop down field. When any option is chosen in it, a specific Image appears below it. I have added this under Conditional Logic(If Else) under Settings so the hidden images can appear.
Is it possible to see these hidden image in the submitted form as well?This is Original Form and you can see how image has appeared(which is hidden field) when we chose some Job Title
Now in submitted form, it is not there
-
Israel JotForm SupportReplied on May 9, 2024 at 10:00 AM
Hi Rajvinder,
Thanks for getting back to us. As for your other question, I've moved that to a new thread. You can check that out here.
Keep us updated and let us know if you need any more help.