How can I change the whole paid account to another person in my organization?

I am retiring and need to transfer ownership of the account to someone else in my organization. That would include all of the forms as well.

Thanks,

Hi Geri,

Thanks for reaching out to Jotform Support. Sure, if you want to change the ownership of your account to another person, we recommend you to change your email ID associated with your Jotform. Changing email ID associated with Jotform account is really easy.  Let me show you how:

1. Login to your Jotform account, click on Avatar/Profile picture in the top right corner & choose Settings.

2. In the next page that opens up on screen, click on Account.

3. In the Email section, click on Edit button on the right side and enter the new email address and click on Save.

4. You'll receive an email on the new Email address to verify it.

5. It redirects to a login page where the username is already filled, all we need to do is enter the existing password to login into account.

6. Click on Start Now to start using the new email address.

7. Additionally, as soon as the email address associated with the Jotform account get change, you'll receive an email from Jotform on your Old email address.

Please note, the email ID you want to change must not be associated with any other Jotform account. We also have a guide about How to Reset Your Jotform Password that you can check out. We also have a guide to help you learn How to Change Your Account Email Address?.

Alternatively, if the other colleague already have a Jotform account, you can share us email ID associated with new Jotform account, and we'll help you move forms along all submissions and subscription to new Jotform account. Please note, if you are using customize URL for yours forms, you'll have to set them again.

Once we hear back from you, we'll be able to move forward with a solution.