Sender email is not correct.

Hi, this is a minor thing. I have my sender email set to jon@flowdigitalsolutions.com, but when I go to invite someone to sign a sign document, the email field automatically populates as flowdigitalsolutions@gmail.com. I'd rather not have to change this every time. I'd like that email field to auto-populate as jon@flowdigitalsolutions.com. How do I make that change, if possible?

Hi Jonathon, 

Thanks for reaching out to Jotform Support. If you want the sender's email to be changed you can change the settings of the account:

1. Go to your My Account page, and click on Settings, or visit here directly.

2. Click on the Add Sender Email button.

3. Enter the following information:

• Email Address: {your email address}
• Hostname: smtp.gmail.com
• Port: 587
• Username: {your Gmail address}
• Password: {your Gmail or app-specific password}
• Security Protocol: TLS

4. When you're finished, click on the Send Test Email button to make sure that everything is working. If it works, click on the Add Email button. If not, please check the details again and correct any errors.

You might also want to check out this guide about How to Use Your Gmail Account as Your Email Sender via SMTP. If you have already set up the sender email then can you take a screenshot of what's happening and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.

Give it a try and let us know if you need any help.