Logo does not show on the form

  • spokanebaptist
    Asked on May 7, 2024 at 7:49 PM

    Hello, logo is not showing up. when I add logo image its just not showing on the form.

  • Rose JotForm Support
    Replied on May 7, 2024 at 10:21 PM

    Hi spokanebaptist,

    Thanks for reaching out to us for help. I cloned your form and I don't see a logo uploaded. Let me show you how to upload your logo in the Form Builder:

    1. Click on the Add Your Logo text at the top of the form builder.
    2. A window will show on the right, click on Upload File and select your logo.

    Logo does not show on the form Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if there’s anything else we can help you with. 

  • spokanebaptist
    Replied on May 8, 2024 at 12:35 PM

    https://form.jotform.com/spokanebaptist/day-camp-2024

    I uploaded the logo, it shows on the application now but not when you sent the link. see image attached with teens summer camp it shows the image.


    I also can not change the style of the submit button. I select the botton but it doesn't change to what I choose....Logo does not show on the form Image 1 Screenshot 20

  • Frédéric JotForm Support
    Replied on May 8, 2024 at 1:41 PM

    Hi spokanebaptist,

    Thanks for getting back to us with these details. I did a from my smartphone with a clone of your form, and the logo is displayed in iMessages, as shown below.Logo does not show on the form Image 1 Screenshot 20

    As I can see that the logo appears for your other form Teens Summer Camp 2024, I cleared you forms cache, and when I tested your own form, I got the same result as above displaying the logo in iMessage.

    Give it a try and let us know how it goes. 

 
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