Email Notifications: Can't receive an email when customers submit the form.

hi, spoke to another rep and still having issues. when someone fills our one of my forms im testing I want to get an alert telling me that I have a form that was filled out sent to a specific email of mine. How do I do this, I was given this link but im not following how this is done per the link.

There should be 1 email that goes to the person who filled out the form and one that goes to me telling. me that I have a form that was filled out. Can you check my account and help me do this. The email I want the alert to go to is info@5borodigital.com then the person who fills out the form will get a response saying it was filled out with a copy which I think is working like that now.

https://www.jotform.com/help/25-setting-up-email-notifications/

Hi 5borodigital,

Thanks for reaching out to Jotform Support. I checked your form, and there is no Email Notification that has been set up in your account, that is the reason you are not receiving an email when someone filled up your form. You need to set up an Email notification to your form, Let me show you how to do it:

1. In your Form Builder, select the Settings on the orange navigation.
   
2. Next, on the left side of the screen, select Emails.
   
3. Then, click +Add Email and select Notification Email.
   
4. Lastly, on the Notification Email 1, select Save.
   

Please check out the result below:

You can check this guide about Setting Up Email Notifications.

Give it a try and let us know how it goes.

thank you! So all I do is hit save then its setup see my pic 🙂 - so when the person who fills out the form they get a notification and I ALSO get a notification per what you can see on my one form SEO INTAKE? please confirm thank you! Also - I assume if I wanted this on the other 4 forms I would have to do the same thing to each?
Warmest regards,
Olivia Blake
Senior Support Engineer
5Boro Digital Marketing, USA
Call or Text us: (914) 200-3610
info@5borodigital.com<info>
Schedule a meeting with me<https: />
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Hi 5borodigital,

Thanks for reaching out to Jotform Support. Yes, when you set up the Notification Email on the form, you as the form owner will get an email whenever someone submits the form. However, for the form respondent, the Autoresponder Email is sent. I can see that you already have Autoresponder Email set up on the form. This means both parties will get an email when the form is submitted.

Reach out to us if you need any more help.