Added Gmail SMTP has removed as an option in the Sender Email

We added gmail for smtp and now appears to have disappeared as an option?

Hi Brandon,

Thanks for reaching out to Jotform Support. Can you please set up a new SMTP again using your Gmail and see if the issue persists? If you need to use your Gmail account as your email sender via SMTP, you need to verify that you have enabled Two-Step Verification for your Google account. For more information, check out this guide about how to turn on two-step verification.

After enabling Two-Step Verification, you must create an app-specific password for your Jotform account. Without it, the SMTP will not work. Here's how to create an app password:

1. Open Google App passwords and sign in to your account.
2. Enter your desired app name, then click the Create button.
3. Take note of the generated app password.
4. Once you have your app password, you need to set your Gmail as your custom sender email in Jotform. Go to the account's Settings page.
5. In the Sender Emails section, click the Add Sender Email button.
6. In the Add new email address dialog, set up the following configuration:
7. Email Address: {your email address}
8. Hostname: smtp.gmail.com
9. Port: 587 or 465
10. Username: {your Gmail address}
11. Password: {your Gmail app-specific password}
12. Security Protocol: TLS or SSL
    
    
13. Do note that Port 587 should be paired with TLS as the Security Protocol. If you select Port 465, you should select SSL.
14. Click the Send Test Email button to confirm that everything is working.
15. Once you’re done, click the Add Email button to complete the setup.

We also have a guide about How to Use Your Gmail Account as Your Email Sender via SMTP that you can check out.

Let us know if you need any more help.