Can I upgrade to a yearly plan while on a monthly subscription?

  • Rob_Power
    Asked on May 10, 2024 at 3:08 PM

    If I sign up for a monthly plan, can I later change to a yearly plan and get yearly pricing?

  • Eduardo JotForm Support
    Replied on May 10, 2024 at 3:19 PM

    Hello Rob_Power,

    Absolutely.

    If you get a monthly plan and would like to upgrade it to the yearly one, you would also get the yearly pricing.

    Here´s how you can do it:

    1. Go to your Billing page and click Change Plan button.

    Can I upgrade to a yearly plan while on a monthly subscription? Image 1 Screenshot 30

    2 - Scroll down through the list of plans and click Current button.

    3- The Yearly plan should automatically be selected since you're currently on the Monthly plan. Click the Update button and your payment schedule should then change to yearly.

    Can I upgrade to a yearly plan while on a monthly subscription? Image 2 Screenshot 41

    Please let me know if it answers your question.

  • Eliza JotForm Support
    Replied on May 10, 2024 at 3:21 PM

    Hi Rob,

    Thanks for reaching out to Jotform Support. Yes, you can upgrade from a monthly plan to a yearly plan anytime, even while your monthly plan is still active. Note that if you upgrade to a yearly plan while you're still on your monthly subscription, the difference will automatically be deducted from the price of the yearly plan. Let me show you how to upgrade your account.

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

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    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    Can I upgrade to a yearly plan while on a monthly subscription? Image 2 Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose Yearly as the payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    Can I upgrade to a yearly plan while on a monthly subscription? Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    Can I upgrade to a yearly plan while on a monthly subscription? Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.

 
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