How to have a white label plan version?

  • jrobertsideas
    Asked on May 10, 2024 at 8:51 PM
    plus use a "white-label" version that does not

    have Jotform ads and mentions

  • Mightor JotForm Support
    Replied on May 10, 2024 at 9:09 PM

    Hi jrobertsideas, 

    Thanks for reaching out to Jotform Support. White Labeling is available in Jotform Enterprise. If you’re interested in Jotform Enterprise, our dedicated Enterprise Sales Team can help you and answer any questions that you have. You can contact them here. Please fill out and submit the Jotform Enterprise Sales Contact Request and someone from our Enterprise Sales Team will get back to you shortly.

    Let us know if you have any other questions.

  • Jerry
    Replied on May 10, 2024 at 9:30 PM

    I'm surprised that I have to buy the most expensive level to take off Jotform ads. Usually, it just takes any paid subscription.

  • Lorenz JotForm Support
    Replied on May 10, 2024 at 10:15 PM

    Hi Jerry,

    Thanks for reaching out to Jotform Support. If you simply want to remove Jotform Branding that appears in the form, then you can upgrade your account to a paid subscription. You can check our pricing here. As for removing the branding after the upgrade, you can follow the guide below:

    1. Open your My Forms page and hover your mouse over your Profile Picture/Avatar on the right side of the page.

    2. In the little window that opens up, click on Settings at the bottom.

    How to have a white label plan version? Image 1 Screenshot 30

    3. On the Account Settings page that opens, scroll down a little to the Jotform Branding section and uncheck the box next to it.

    How to have a white label plan version? Image 2 Screenshot 41

    Let us know if there's anything else we can help you with.

  • jrobertsideas
    Replied on May 13, 2024 at 7:53 AM

    I did uncheck the branding, but the little avatar is still there in the upper right. How do I get rid of that?

  • jrobertsideas
    Replied on May 13, 2024 at 7:54 AM

    How to have a white label plan version? Image 1 Screenshot 20

  • Lorenz JotForm Support
    Replied on May 13, 2024 at 8:01 AM

    Hi Jerry,

    Thanks for getting back to us. The avatar that is displayed at the top-right corner of the page appears only when you're logged in to Jotform. But no worries, it will not appear on non-jotform users filling out the form.

    Let us know if there's anything else you would like to ask.

  • jrobertsideas
    Replied on May 13, 2024 at 7:48 PM

    Hi,


    A small issue I want to take care of...

    In the image above, the words "Next, you add your attendees..."

    That should not be at that position on the first page.


    In the actual form, it is on the bottom of the first page...right before they click to the second poge.

    How to have a white label plan version? Image 1 Screenshot 20 Screenshot 10

    What is wrong here and how can I fix it?

    Thanks

  • Mightor JotForm Support
    Replied on May 13, 2024 at 8:25 PM

    Hi jrobertsideas, 

    Thanks for getting back to us. I answered your other question on a new thread. You can go ahead and check that out here

    Let us know if you have any other questions.

 
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